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Get in Touch

Have a question or want to discuss a custom order? We'd love to hear from you!

Visit Us

123 Craft Street, Artisan Colony

Mumbai, Maharashtra 400001

Call Us

+91 98765 43210

+91 87654 32109

Email Us

hello@knotandcraft.com

support@knotandcraft.com

Working Hours

Mon - Sat: 10:00 AM - 7:00 PM

Sunday: Closed

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Frequently Asked Questions

Quick answers to common questions

How long does shipping take?

Standard shipping takes 5-7 business days across India. We also offer express shipping for urgent orders.

Do you accept custom orders?

Yes! We love creating custom pieces. Please contact us with your requirements and we'll provide a quote.

What is your return policy?

We offer a 7-day return policy for unused items in original packaging. Custom orders are non-returnable.

How do I care for my macrame piece?

Dust regularly with a soft cloth. Avoid direct sunlight and moisture. Detailed care instructions are included with each order.