Get in Touch
Have a question or want to discuss a custom order? We'd love to hear from you!
Visit Us
123 Craft Street, Artisan Colony
Mumbai, Maharashtra 400001
Call Us
+91 98765 43210
+91 87654 32109
Email Us
hello@knotandcraft.com
support@knotandcraft.com
Working Hours
Mon - Sat: 10:00 AM - 7:00 PM
Sunday: Closed
Frequently Asked Questions
Quick answers to common questions
How long does shipping take?
Standard shipping takes 5-7 business days across India. We also offer express shipping for urgent orders.
Do you accept custom orders?
Yes! We love creating custom pieces. Please contact us with your requirements and we'll provide a quote.
What is your return policy?
We offer a 7-day return policy for unused items in original packaging. Custom orders are non-returnable.
How do I care for my macrame piece?
Dust regularly with a soft cloth. Avoid direct sunlight and moisture. Detailed care instructions are included with each order.